Pure Honey for a Healthier Lifestyle
Learn how Hayzels Honey collects, uses, protects, and manages your personal information when you visit our website or interact with our products.
At Hayzels Honey, we respect your privacy and are committed to protecting the personal information you provide when using our website and online ordering service. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
When you place an order, contact us, or use certain features of our website, we may collect information necessary to provide our services. This may include:
Hayzels Honey provides an online ordering facility that does not require customers to create a user account or register on the website. We collect only the information reasonably required to process your enquiry or order, communicate with you, process payment where applicable, and arrange delivery.
Information provided by you may be used for purposes such as:
When you place an order with Hayzels Honey, we may retain relevant order information such as the products purchased, order date, delivery details, and communication related to the order. This information helps us process orders, handle customer queries, manage returns or refunds, and maintain appropriate business records.
Where online payment is available, payment transactions may be processed through third-party payment gateways or service providers. Hayzels Honey does not intentionally collect or store sensitive payment authentication information such as card PINs, passwords, or banking authentication credentials. Customers should review the applicable payment provider's privacy and security practices where relevant.
Our website may use cookies or similar technologies to support basic website functionality, remember certain preferences, understand website usage, improve performance, and help us provide a better browsing experience. You may be able to manage cookie settings through your browser, although disabling certain cookies may affect some website functionality.
When you visit our website, certain technical information may be automatically collected by our hosting, security, analytics, or website technology providers. This may include information such as browser type, device information, IP address, referring pages, general usage information, and website activity. Such information may be used to maintain website security, monitor performance, and improve our services.
We do not intend to sell your personal information to third parties. Information may be shared with service providers where reasonably necessary to operate our business and fulfil your order, such as:
Information may also be disclosed where required by applicable law, legal process, regulatory requirements, or to protect the rights, security, and property of Hayzels Honey, our customers, or others.
Hayzels Honey takes reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss. However, no method of transmission or electronic storage can be guaranteed to be completely secure, and customers should understand that internet-based communication carries certain inherent risks.
We may retain personal and order-related information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, maintain business and transaction records, provide customer support, resolve disputes, comply with applicable legal requirements, and protect our legitimate business interests.
Depending on applicable law, you may have certain rights regarding your personal information, including requesting access to or correction of information that we hold about you. You may also contact us regarding questions or concerns about the handling of your information.
Our website and online ordering service are intended for general customers and are not specifically directed toward children. We do not knowingly request unnecessary personal information from children. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that the matter can be reviewed.
Our website may contain links or integrations relating to third-party websites, payment services, delivery services, social media platforms, or other external services. These third parties may have their own privacy policies and terms. Hayzels Honey is not responsible for the privacy practices or content of independent third-party websites or services.
We may contact you using the information provided during an enquiry or order to confirm your order, provide delivery updates, respond to your questions, resolve an order-related issue, or provide important information regarding our products and services. Promotional communications, where applicable, may be subject to your preferences and applicable requirements.
Hayzels Honey may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or applicable requirements. Any revised Privacy Policy will be published on this page, and the updated version will apply from the date of publication unless otherwise stated.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact the Hayzels Honey support team with the relevant details.
